Introducing our customer care manager

Backhouse is committed to supporting all our customers at every step of the home buying journey.

We are pleased to welcome Gemma Low to our growing team as Customer Care Manager. Gemma plays a key part in making sure that the experience of buying a new home with Backhouse is a smooth and uncomplicated one. From exchange until well after move-in-date Gemma will be there to support homebuyers every step of the way, offering her technical and practical knowledge and experience to help guide customers through key (and sometimes daunting) decisions.

We want every Backhouse customer to enjoy not only the benefits of a new Backhouse home, but also the experience of buying with us. We operate a complete customer care service and our dedicated team are fully trained to offer you expert guidance and practical assistance throughout the home buying process.

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